Typically, VoIP means Voice over IP and hosted VoIP means a service that is usually provided by another company an outside company. “Hosted” means that the PBX and hardware are hosted at an off-premise location from where the VoIP service is used. An office can host their VoIP telephone service at the office only and powers their phones there itself, but their PBX can be hosted at the data center of their VoIP providers. Hence it’s known as hosted VoIP.
Hosted VoIP service allows your business to connect with any other business or teams virtually
From anywhere, which can be a remote office, the on field, etc? If you are using these services must make sure that the data centers should have sufficient connectivity, redundancy, and power to provide high availability of the service. These services make it possible to receive and make calls over the internet and the auxiliary telephony services, which are needed for mainly business use, like voicemail, virtual attendant, call routing, etc
Hosted VoIP service
Hosted VoIP service has got many advantages when compared to an on-site VoIP system or a traditional phone system.
- One such benefit is the cost – The cost to set-up a Hosted VoIP service is much less than an on-site PBX. In some cases, no set-up fees are required for hosting a VoIP system. Hosted VoIP phone systems do not fall under capital expenditure rather they fall under functioning payment. It makes the systems attractive and appealing to businesses.
- Another benefit is a less complicated backdrop – This is yet another advantage where a customer is not required to be a VoIP or telecom expert to get a hosted VoIP. The hosted VoIP service providers will take care of all the installation and set-up, which means that you can completely rely on the service providers without having much expertise.